Stand-up desks are a glimpse into the future of office spaces. Many of us have heard about the benefits of using a balance ball instead of a regular chair when sitting at the desk. However, a new study out of Texas A&M shows that there is no need for any type of chair. The study found that employees were 46% more productive at their call center job while at a stand-up desk. The study lasted for six months and focused on 167 workers. Texas A&M measured the productivity of the workers by looking at the number of calls each worker completed per hour. The office workers were split into two groups. 74 workers used stand capable work stations, while 93 worked at their desk with a chair. At the end of the day, those at the stand-up desks spent 1.6 extra hours standing. Looking simply at this information, it may seem like standing up led workers to be more productive. However, researchers believe there may be another reason for the increased productivity.
Over the six month study, those using stand-up desks said they experienced less discomfort. This would be saying that sitting at a desk is more uncomfortable than standing up. Since these workers experienced less discomfort, they were feeling a lot better and feeling good leads to better customer service over the phone. In this age of technology where many of us are constantly glued to our phones, anything that forces us to stand and be physical is good for our bodies and makes us happier workers.
While this study was conducted at a call center and may not apply to all work environments, it never hurts to try out or modify something to see if it works for you. Mark Benden, director of Texas A&M’s Ergonomics Center, said he would be thrilled to even get 23% more productivity out of his workers. He and many other believes a small investment in changing the workplace layout and furniture may pay off very well in the future.
We hope this post has been informative and has hopefully inspired business owners to make some changes around the office. Not only have stand-up desks proven to increase employee’s productivity, they also decrease discomfort for the employee. Sitting on a chair all day can definitely be tiring. Perhaps changing around the furniture in your office can help your business run more efficiently in the future.
Source referenced: ABA Journal